If worst comes to worst

To ensure a smooth return process, it is important to announce your shipment to us with a detailed error message so that we can check whether shipping is indeed necessary and, if so, can create a return number.

Do not initiate shipping before we have checked the return report and you have received your return number.

Please note that all liquids/refrigerants must be removed prior to the transport!

Upon request, we will gladly check whether a rental chiller is available as a replacement for the time of repair to make sure you can continue your operations.

Retouren (EN)

Left Infos
Right Infos
Contact and Registration

Our 24/7 Customer Support is always there to assist you.
Please provide the serial number of your chiller.


User login

Enter your username and password here in order to log in on the website: